EVERYTHING YOU NEED TO KNOW BEFORE YOUR PROPERTY PHOTOGRAPHY SESSION
Frequently Asked Questions
1. What is your turnaround time?
Photos are delivered the next day after your shoot. If you need them urgently, just let us know and we’ll prioritise your delivery.
For Airbnb shoots, the turnaround time is two business days.
2. What other services do you provide besides photography?
In addition to property photography, we offer aerial photography (drone), twilight shoots and 2D floor plans.
3. How should I prepare for the photographer?
To get the best results, it’s recommended to declutter the space before the photoshoot. Clear kitchen benchtops, bathroom vanities, and showers, and store personal items out of sight. Outdoor areas should also be tidy, with garden hoses, tools, and pool accessories removed.
4. Can you add our watermark or branding to the images?
Yes! Just send us your logo and let us know where you’d like it placed, and we’ll ensure it’s added to all future web files.
5. Can you add location markers or property boundaries to drone photos?
Yes, we can. After receiving the photos, just email us with your request, and we’ll add the necessary markers or outlines.
6. Can you remove unwanted items from the images?
Yes, we can remove unwanted items during post-processing to make your images look their best. However, extensive editing or more complex removals may incur an additional fee if requested after the shoot. It’s best to declutter the space before the shoot to avoid the need for post-production editing.
7. How do I pay for your services?
Payments can be made via bank transfer. We ask ongoing clients to make payments within one week of the invoice date, or within two business days for one-off clients.
8. What happens if the weather is bad on the day of the shoot?
If the weather is poor and you still wish to proceed with the shoot, we can or return on a sunny day depending on availability. While we can digitally add blue skies, the absence of sunlight can make images appear dull. We always recommend shooting on sunny days for the best results.
9. Is there a cancellation fee?
We don’t charge a cancellation fee. However, if the photographer arrives at the property and cannot complete the shoot due to circumstances beyond our control, a fee may apply.
10. How can I book your services or ask questions?
Feel free to contact us anytime by phone or email to discuss your photography needs or book a shoot. We’re happy to assist you!
If you have any other questions, please don’t hesitate to reach out!
Let's Work Together
Ready to showcase your property at its best? Whether you are preparing a new Airbnb or real estate listing, I’d love to help you bring out the best in your space.
Reach out today on 0424 440 737 to discuss your property.
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